Audit and Data Integrity

Review Changes, Diagnose Data Issues and Recover Records

DocketTrak provides audit histories, validation tools and recovery features that help subscribers understand record activity and maintain reliable docketing data.

Account Health Check Dashboard

The Admin-only Account Health Check Dashboard displays metrics that identify potential issues with trademark, patent, user and general account data or settings. Green indicates that no issue was detected, yellow identifies a smaller potential issue and red identifies a larger potential issue requiring review.

Dashboard categories include:

  • Trademark Data Validation
    Checks trademark records for conditions such as duplicate or invalid serial numbers, missing filing dates and other potentially inconsistent data.
  • Trademark Settings
    Reviews account settings that affect trademark updates, docketing rules and related trademark workflows.
  • Patent Data Validation
    Examines patent records for missing, duplicate or potentially invalid information that may require administrator review.
  • Patent Settings
    Evaluates account settings associated with patent imports, updates and docketing activity.
  • General Data Validation
    Identifies potential issues that apply across multiple DocketTrak record types rather than to patents or trademarks alone.
  • User Data Validation
    Reviews user-related information and assignments for conditions that may affect access, responsibility or reporting.
  • General Account Settings
    Checks selected account-wide settings that may influence DocketTrak operation or data quality.
  • Admin-only access
    The dashboard is restricted to Admin users because it evaluates account-wide records, users and configuration.
DocketTrak Account Health Check Dashboard showing multiple color-coded data-validation metric categories

Click image to enlarge

Metrics and Validation Views

Each dashboard metric links to a Validation View containing the specific records or settings responsible for its count. Direct record links help administrators investigate and correct an issue when appropriate.

Capabilities include:

  • Duplicate or invalid serial numbers
    Trademark validation metrics identify duplicate serial numbers and values that do not conform to the expected country format.
  • Missing or invalid filing dates
    The dashboard identifies records with missing application filing dates or dates that appear invalid.
  • Records not updated by an Update Service
    This metric identifies active records that have not been updated by an enabled patent or trademark Update Service.
  • Unspecified client names
    The dashboard counts records assigned to the client name “Unspecified,” allowing the subscriber to decide whether those assignments require attention.
  • Direct links to affected records
    The Validation View includes links to the individual records responsible for the metric so administrators can review them directly.
  • Metric information explaining purpose and calculation
    A blue information button explains what each metric evaluates, how its count is calculated and what the result may mean.

Ignore Feature

When a flagged record is valid for the subscriber’s circumstances or a metric is not relevant to its workflow, administrators can exclude selected records from the metric count without changing or deleting the underlying records.

Capabilities include:

  • Ignore selected validation records
    From a Validation View, an Admin user can select one or more records and mark them as ignored for that metric.
  • Exclude ignored records from metric counts
    Ignored records no longer contribute to the displayed dashboard count.
  • Show Ignored search option
    The Validation View can display records previously excluded from the metric.
  • Remove Ignore to restore records
    An Admin user can remove the Ignore setting so a record is evaluated and counted again.
  • No deletion of underlying records
    Ignoring a validation result does not delete or modify the patent, trademark or other source record.
  • Subscriber judgment remains in control
    The feature recognizes that a value may be correct for a subscriber’s workflow even when it matches a potential-problem condition.

Change Log and Transaction History

Audit histories identify changes to record fields and docketing activity, including previous and new values, the user or automated process responsible and the date of the change.

Capabilities include:

  • Previous and new field values
    The Change Log preserves both the earlier value and the replacement value so users can see precisely what changed.
  • User and date identification
    Audit entries identify when a change occurred and the user responsible for making it.
  • Event and deadline changes
    Changes to event names, dates, classifications and other deadline information are retained for review.
  • Notes and completion changes
    Audit information includes changes to notes and event-completion status.
  • Transaction History
    Transaction History provides a chronological record of qualifying system and user activity affecting DocketTrak information.
  • Excel export of audit information
    Audit results can be exported to Excel for additional review, distribution or recordkeeping.

Record History and Activity Log

Record History provides context about record activity, while the Activity Log lets users maintain a dated chronological grid of activities, actions and notes on patent, trademark and other Details pages.

Capabilities include:

  • Chronological Activity Log entries
    Activities appear in date order so users can review the sequence of communications and actions associated with the record.
  • Activity date and notes
    Each entry contains an activity description, its date and optional explanatory notes.
  • Updated date and user
    The grid identifies when an entry was updated and the user responsible for the update.
  • Record-specific history
    Activity information remains attached to the applicable patent, trademark or other DocketTrak record.
  • Supporting review of work performed
    The history helps attorneys, paralegals and administrators understand what work occurred and when.
  • Information retained with the record
    Users can review activity without maintaining a separate external chronology.

Deleted-Record Recovery

Authorized users can recover eligible records that were deleted accidentally, helping protect subscriber information from routine user mistakes.

Capabilities include:

  • Undelete eligible records
    Records available through the recovery function can be restored instead of recreated manually.
  • Recovery by authorized users
    Access to deleted-record recovery is limited to users with the appropriate authority.
  • Reduced risk from accidental deletion
    The feature provides a recovery path when a user removes a record unintentionally.
  • Record history retained where available
    Restoration preserves the recovered record and its available associated information.
  • Administrative oversight
    Authorized administrators control whether and when a deleted record is returned to active use.
  • Complements backup and audit controls
    Undelete addresses individual record mistakes while DocketTrak’s backups and audit histories provide additional layers of protection.

Tools for Trustworthy Docketing Data

Validation metrics, detailed histories, activity tracking and recovery tools help subscribers investigate questionable data while recognizing that each organization controls its own workflow and exceptions.

Related DocketTrak Features

  • Security and Reliability
  • Reporting, Search and Dashboards
  • Migration, Import and Data Management
  • Deadline and Reminder Management
  • Documents and Communications

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